The new $12 million Primary Health Facility addition is integrated seamlessly into the historic medical center campus. It adds 20 exam rooms, eight consult rooms, and two group care rooms covering more than 17,000 square feet. Primary care and mental health support service teams work together in spaces that were thoughtfully designed to create a calming, comforting environment through daylighting, color palette, acoustics, and materials.

The project’s design and construction was coordinated with other active projects, at the Medical Center, to integrate with the overall masterplan and with future projects. The project was designed to support a 2-story vertical expansion and meet all VA Physical Security Design requirements. AE Works provided a full-service team to deliver this project with services that included architecture, interior design, M/E/P engineering, security, technology, and construction administration services.

The space is the first Patient Aligned Care Team (PACT) clinic at the Lebanon VA Medical Center and hosts six PACTs. PACTs operate as a multidisciplinary group of healthcare professionals to provide comprehensive care to patients. The teams emphasize patient-centered care, fostering strong relationships between healthcare providers and patients to promote better communication and health outcomes.

At the VA Customer Experience Symposium in September, the Lebanon VA Medical Center was named the top VA Medical Center in the United States for patient and employee satisfaction for the third year in the row. Providing care for more than 9 million Veterans each year, the Veterans Health Administration (VHA) is the nation’s largest integrated health care system.

Design: AE Works
Photography: Ulf Wallin