Clínica Madrid

  • area / size 2,002 sqft
  • Completed 2021
  • Location Madrid, Spain,
  • Type Clinic,
  • Alem Arquitectura completed a redesign to improve function and form at Clínica Madrid in Madrid, Spain.

    Clínica Madrid
    We were commissioned to make a comprehensive makeover for Clínica Madrid Group, a business with more than 30 years of experience in health sector.

    The center needed to be updated both in design and in patient’s demands. In this reform project we had to act in different strategic aspects for this space:

    Patient experience
    Our goal was to work to improve the patient experience. Trying to improve all its areas: image of the clinic seen from outside, feeling of well-being in the waiting room and reception, and finally the tour inside the clinic.

    Graphic image
    The fundamental part was to improve and modernize the graphic image of the clinic, such as signs, logos and signage. We update the logo and incorporate it into the exterior and interior signs. For us, the clinic’s brand image helps to reinforce patient loyalty.

    Renewal surface finishing
    We use easy to clean materials, such as Forbo’s continuous vinyl flooring with a cement effect. This material can be placed in damp areas such as bathroom facilities and it is highly resistant to intense traffic. It also allows the creation of sanitary scotias between the floor and walls to facilitate cleaning.

    We use wood paneling to provide warmth and create a sense of tranquility and confidence in waiting rooms. In addition, we use laminated coatings around the doors to be able to fix the signage.

    Reform of clinic facilities
    We totally renewed the electrical installation, adding data points in each consultation to be able to digitize the service. We also installed new air conditioning to ensure efficiency and air quality. Lighting design received special attention, since the clinic had deficits in this regard.

    Design: Alem Arquitectura
    Contractor: Renovatio Studio
    Photography: David Ballester