Roseville Pediatrics

  • area / size 12,519 sqft
  • Completed 2018
  • Type Clinic, Pediatric,
  • NORR designed a new site for the long time practice of Roseville Pediatrics to better serve clients in Lancaster, Pennsylvania.

    Penn Medicine Lancaster General Health’s Roseville Pediatrics serves the Lancaster Community’s children from birth through young adulthood. After many decades in their previous space, NORR endeavored to not only create a responsive and creative design for their new site, but to incorporate reimagined signature elements from their legacy space.

    NORR’s healthcare team led the clinical team of physicians, nurses, senior management and administrators in a series of LEAN process “Big Room” workshops, in which all participants are asked to voice their ideas. The outcome of these workshops were established project design and workflow drivers. The following drivers were the most critical and influential to the design: Pediatric Destination, Easy and Intuitive Wayfinding, and Efficient Clinical Workflow.

    The final solution is characterized by three primary care practice “pods” of six exam rooms each, a behavioral health pod and respective team support rooms. This design allows the practice to flex up and down depending on utilization volumes. Staff workflow is improved by operating in smaller team environments. Reduced scale of waiting rooms creates a more calming environment for patients and parents. Exam rooms are designed for the highest degree of flexibility and interchangeability.

    The interior design concept greets the patient with a concierge desk, so the visitor is quickly welcomed to the space. The clinical pods are then easily identified with a signature color. Throughout the patient waiting zone, a model train, bubble tubes, wall niche’s, large scale murals and playful furniture provide positive distractions for all stages of childhood, while being easily managed by the staff. The design imparts an immediate feeling of positivity, order, and cleanliness which affirms the patient’s guardian that this practice is where their child will receive the best possible care.

    Architecture & DesignNORR
    ContractorWohlsen Construction
    PhotographyDon Pearse